Most orders can be scheduled for delivery 2-14 days after purchase. Our team will contact you to arrange a delivery day within this time. Please contact customer service if you would like more information.
We offer our entire lineup across the country for a fee, Leva Direct items are shipped for free. Please visit https://www.levadirect.com for more information on our products and our Canada Wide Shipping.
Please contact customer service if you are unhappy with any item purchased from Leva Sleep. Mattresses purchased within 30 days of delivery can be returned for a full refund. All mattresses purchased within 60 days can be exchanged under our 60 Day Comfort Guarantee. We offer one exchange per customer. For more information please contact customer service or email@example.com
All items come with warranties ranging from 1-20 years. Leva Sleep keeps all product information on file for your to guarantee. You are covered for warranty even if you lose your receipt! You can also register your products with the manfucturer directly for added protection. Manufacturers can also be contacted directly.
Of course! We have a small showroom located in our warehouse at 1655 Sismet Rd, Unit 17 in Mississauga. From November 7th, 2020, we will have a new showroom in operation at 3397 American Drive, Unit 8, 7 days a week. We welcome walk ins! You can still schedule a personal appointment. Please see our Showroom page for more details and contact us if you have any queries.
We are a registered corporation in Canada and our founders are always a phone call away if you have any concerns. We also recommend checking out the 20+ reviews to see how much our customers love us!
Our delivery team is trained to go the extra mile. That means we will not only set up your new bed for you but we'll also take away your old bed and donate to to charity for free. Have a special request during delivery? We are usually happy to accomodate most requests such as moving a bed to a different room.
Most of our adjustable beds have the ability to attach to a headboard. Headboard brackets are usually required so please let our team know if a headboard attachment is needed for pricing and information.
Dimensions for our products (mattress + base) are generally as follows: Twin XL - 38"W x 79.5"L, Full/Double - 54"W x 74.5L, Queen/Split - 60"W x 79.5L, King/Split - 76"W x 79.5L, If you have a query about the height of a particular mattress/base or any queries about delivery, please contact us and we will be happy to help.